For the PAYG CSR, Cisco TAC support is NOT included. Has anyone else experienced this issue and have a work around? Since we don't own a Fortinet product and are just using the free Forticlient, I'm not able to open a ticket with support. When connecting to the VPN, the connection appears to complete successfully but when once the connection is established, all network connectivity is lost. Smart SSH client infused with TAC knowledge and tools for ASA, IOS, IOS -XE, IOS -XR This video. IPv6 was disabled during testing just to rule that out. ![]() If there is no connection attempt going through to the MX, it is possible that the internet connection that the end user is on may have blocked VPN. Check whether the clients request is listed. ![]() Look at the event log page, using the filter Event type include: All Non-Meraki/Client VPN. ![]() We also do not have the Cisco VPN Client installed which is known to conflict with the Forticlient. The MX is Not Receiving the Client VPN Connection Attempt. I have read through the documentation and we are not connected to any other VPN clients when this happens. As soon as you disconnect from the VPN session your local network connectivity is restored. You can ping the local IP address you are assigned by the VPN server. While connected you cannot reach anything on the internet by IP or DNS name nor anything on the other end of the VPN tunnel by IP or DNS name. When connecting to the VPN, the connection appears to complete successfully but when once the connection is established, all network connectivity is lost. ![]() We are a consulting company and connect to one of our clients using an SSL VPN with the FortiClient per their IT Department. I have several computers running Windows 10 with FortiClient version 5.
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